Services

Western Advance is the systems supplier for Survelance Safety and Communication in industry. Our qualified staff provides our customers with tailor-made solutions - from needs assessment and consulting through to commissioning and maintenance.

1. Planning and Design Phase

• Pre-planning and feasibility studies
• FEED (Front-End Engineering Design) assistance
• Zone classification consulting
• System design
• Tender specifications

2. Engineering

• Construction site inspection
• On-site consulting
• System integration & interfacing
• Customization
• Detailed engineering
• Purchasing assistance
• Acceptance tests

3. Installation

• Site inspection
• Testing and monitoring of preparatory tasks
• Supervision
• Installation
• Commissioning
• User training
• Acceptance tests

4. After Sales Service

• Maintenance (incl. third party systems)
• Technical Support Center
• On-site service
• 24/7 Stand-by duty available
• Warranty
• Extended spare parts availability

5. Training

• In-house training courses
• On-site training courses
• Specialized workshops
• Instructions for users
• Exercise courses for maintenance personnel

Alongside the planning and installation of the systems, our range of services includes 24-hour on-site service as well as a service information line. Finance options and future-oriented models such as "function over time" guarantee our customers long-term security of planning and costs, as well as reduced capital commitment.

Customized training courses for service personnel, users and planners, as well as sector-specific workshops are conducted both at Western Advance facilities and worldwide on-site. Experienced, field-tested trainers ensure optimum learning and knowledge transfer.

The Technical Support Center supports users expertly during the entire lifespan of the systems.