Services
Western Advance is the systems supplier for Survelance Safety and Communication in industry. Our qualified staff provides our customers with tailor-made solutions - from needs assessment and consulting through to commissioning and maintenance.
1. Planning and Design Phase
- Pre-planning and feasibility studies
- FEED (Front-End Engineering Design) assistance
- Zone classification consulting
- System design
- Tender specifications
2. Engineering
- Construction site inspection
- On-site consulting
- System integration & interfacing
- Customization
- Detailed engineering
- Purchasing assistance
- Acceptance tests
3. Installation
- Site inspection
- Testing and monitoring of preparatory tasks
- Supervision
- Installation
- Commissioning
- User training
- Acceptance tests
4. After Sales Service
- Maintenance (incl. third party systems)
- Technical Support Center
- On-site service
- 24/7 Stand-by duty available
- Warranty
- Extended spare parts availability
5. Training
- In-house training courses
- On-site training courses
- Specialized workshops
- Instructions for users
- Exercise courses for maintenance personnel
Alongside the planning and installation of the systems, our range of services includes 24-hour on-site service as well as a service information line. Finance options and future-oriented models such as "function over time" guarantee our customers long-term security of planning and costs, as well as reduced capital commitment.
Customized training courses for service personnel, users and planners, as well as sector-specific workshops are conducted both at Western Advance facilities and worldwide on-site. Experienced, field-tested trainers ensure optimum learning and knowledge transfer.
The Technical Support Center supports users expertly during the entire lifespan of the systems.